Testimonials

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“What I particularly like is that they engage with people”

“The shift in the last decade from architects working with the client to clients working more with main contractors means there's less detailed information available so we need to engage with people to fill in that information. Polar would be a first point of call when we're looking at a technical window in a healthcare facility, or a retail or commercial project, as well as for smaller curtain walling projects. We'd pick the phone up and call them first. What I particularly like is that they engage with people, take it on board and try to improve on it. They are really proactive, very supportive and always open to new ideas.”

Dave Young, Senior Procurement Manager, Laing O'Rourke

“They react quickly to call-outs”

“Polar was involved from the very beginning with the Roseberry Park site, both with the NHS and with Laing O'Rourke on window system design, a partnership which produced an aesthetically pleasing yet robust window that is being continually developed to ensure it is future proof. We work in partnership with Polar on maintenance, where Polar have a repair and stockholding system to avoid any maintenance delays, and they react quickly to call-outs. They understand hospital emergency services and always work to ensure a secure environment is the priority.”

Peter Higgins, Facilities Manager, Carillion

“A trusted company to work alongside”

“Our experience of Polar is that they are a very good company to deal with, very responsive to our demanding projects and always willing to test products to the highest levels. At Hopewood Park they developed a solution for the client that won them the contract, and they have a good track record with the customer. They are certainly proactive in the mental health field, where demands on windows are very high and windows require many complex functions in addition to providing fresh air. We regard Polar as a trusted company to work alongside, with products that don't stand still but are being developed all the time.”

Paul Yeomans, Director, Medical Architecture

“They are on top of health and safety too”

“We try to fit work into school holidays but Polar are used to working in a live environment where this has to happen and they work well. If they remove a window and come across a snag, they always try to find a solution, and they plan their work well, only taking out the windows for that day, so keeping the site secure. They are on top of health and safety too, and very professional in their approach when they send in quotes. I've never had a problem with Polar.”

Mike Bellew, Principal Building Officer, Stockton Council

“A willing, proactive and responsive partner”

“It's now over eight years since my first involvement with Polar as a supply chain partner and in that time we have worked together on both refurbishment and new-build projects. I have found them to be a willing, proactive and responsive partner who I can always rely on to do a quality job throughout project delivery.”

Joe Jefferson, Project Manager, Kier

“Invaluable input in product development”

“Kawneer UK Ltd is delighted to have been working closely with Polar (NE) Ltd for almost a decade. During this time, they have become firmly established as accomplished approved installers of Kawneer architectural aluminium systems. Additionally, Polar's involvement has extended to providing us with invaluable input in product development initiatives for the healthcare market.”

Mark Clemson, Sales & Marketing Director, Kawneer UK Ltd

“Very professional and well organised”

“We would specify Polar when we prepare documents, and I can trust them if I ring them up with questions on a project. They are very professional and well organised. Their vans are in the warehouses the night before, all loaded up and well-prepared for site. Their reassurance gives you confidence and they always represent you well to the client.”

Paul Leonard, Senior Technician, BGP Consulting Engineers

“Very good at working in a sensitive environment”

“Polar have been extremely helpful to us, we've visited their factory, tested their secure windows and we have confidence in them. The first project we used them for was replacing windows in a medium secure psychiatric unit and they were very good at working in a sensitive environment; there were no issues at all. We chose them after meeting several companies and being impressed with how Polar were more than willing to adapt windows to our specific needs. We'd be happy to use Polar on future projects.”

Rob Atkinson, Projects & Strategic Developments Manager, Humber NHS Trust

“An excellent standard of workmanship”

“I've worked with Polar for nine years and they meet us promptly on any site, they are always obliging and helpful, providing detailed quotes and measurements, and with an excellent standard of workmanship. If we have a problem they will suggest new ideas to make the products more reliable and longer lasting. I would always include Polar on a tender list.”

Jeff Barnes, Building Contracts Manager, Children's Services Department, Redcar & Cleveland Council